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| * We make every attempt to ship orders within 24 hours of receipt. Orders placed on Saturday and Sunday will be shipped on Monday. Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). * Same Day Shipping Cut-off Time: via USPS for orders placed before 3pm PST. * Please note that we do not guarantee delivery date, but we do our best to make your package delivered on time. Please expect more delivery time for international orders due to the custom inspection. ** Free Ground shipping is applied on all items $69 or more of purchase within US except Alaska & Hawaii. |
| Shipping Information (Free Shipping w/ purchase over $69 in US) | ||||
| Destination | Condition | Shipping Charges | Additional Charges | Delivery Time* |
| Domestic (US) | $0~$68.99 of purchase | $6.95 Flat | none | 2~3 days |
| Over $69 of purchase | Free Ground** | none | 2~3 days | |
| Canada | Any amount | $25.50 | $1 per additional item |
5~8 days |
| International | Any amount | $36.50 | $1 per additional item |
5~8 days |
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| We offer genuine friendly service and safety on your shopping at our website. We try our best to help protect the confidentiality of your personal information. We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering, order status, catalog request and contest forms. We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number. |